Microsoft Authenticator

Changing passwords and adding 2 Factor Authentication for Office 365 Highly Recommended

Recently, we have seen a number of instances where hackers have obtained access to a user’s Office 365 account.  Once they access the account, they will send fraudulent requests to change bank account information or wire instructions, and then create a rule to mark new messages as “read” and move them to either the junk or deleted items folder.

Step 1 – Change your Email Password

To change your password, follow these instructions:
  1. Sign in to with your work or school account.
  2. Go to Settings > Password.
  3. Enter your old password.
  4. Create a new password and confirm it.
  5. Select Submit to finish and change your password
  6. For more instructions – click here

Step 2 – Add 2 Factor Authentication

Note – your administrator must turn on 2 Factor Authentication first. Once your admin enables your organization with 2-step verification (also called multi-factor authentication), you have to set up your account to use it. By setting up 2-step verification, you add an extra layer of security to your Office 365 account. You sign in with your password (step 1) and a code sent to your phone (step 2), either via text message or an application such as the Microsoft Authenticator. For complete instructions, click here.

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